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Store Hours: Monday & Thursday 10:00am - 7:00pm | Tuesday, Wednesday & Friday 10:00am - 6:00pm | Saturday 9:30am - 5:00pm | Closed Sundays

 


Frequently Asked Questions


 

Do I need an appointment to come in?
No you do not need an appointment to come in and try shoes on, since we have experienced sales staff to help with you footwear needs, but if you were given a prescription by your doctor for diabetic shoes, orthotics, or footwear modifications or to consult with our pedorthist on staff an appointment will be appreciated in order to assure that he will be available.

How do I get my diabetic shoes through Medicare?
You must have a (CMN) certificate of medical necessity from your Primary Care Doctor who is taking care of you diabetic condition to determine if you qualify. You will also need a prescription for your shoes from your same Primary Doctor, Orthopedic doctor, or a Foot doctor. Medicare will then allow (1) one pair of shoes and (3) pair of inserts to change every four months per calendar year. If you need these forms to take to your doctor you may download them from our website or you may call us at 773-925-4184 and we will mail them to you. Since we are a Medicare direct provider you will not pay anything upfront and we will handle all the paperwork for you.

Why do my heels hurt when I stand for long periods and when I get out of bed in the morning?
Heel Pain Syndrome or Plantar fasciitis is an over stressed and inflamed very tough connective tissue on the bottom of your foot. Sometimes a heel spur can be associated with this painful condition and some of the more conservative treatment is stretching, icing, proper off the shelf inserts or custom made arch supports along with correctly fitted and supportive, cushioned footwear. However, it is very important that you consult your foot doctor to get a proper diagnosis.

Why does the front bottom of my feet hurt when I walk?
Metatarsalgia is the medical term for pain in the front part of the bottom of the foot. It is caused by excessive pressure on the metatarsal heads and a doctor should be consulted to determine the exact cause of the pain. I f the pain is not severe you can usually get relief with a pair of shoes with extra depth and padding underneath the forefoot such as orthotics with metatarsal supports. Metatarsal cushions and padding can also help reduce the weight on the forefoot.

 

 

     
     

 

 

 

 

 

 

     
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